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Incident Reporting in Healthcare
$0.00
FREE Training. Bite-sized. Interactive. Everything you need to master incident reporting fast plus how to report via NDIS & Aged Care portals.
Course Information
In healthcare, how you respond and report matters just as much as the care you deliver. This highly interactive and engaging bite sized video training empowers healthcare workers and support staff to identify, respond to, and report incidents accurately. Protecting both participants and providers while ensuring regulatory compliance.
You’ll gain confidence in handling incidents professionally and learn how to submit compliant, timely reports through both NDIS and Aged Care portals. Whether you work in aged care, NDIS, disability support, or general healthcare, this course gives you the tools to act decisively, document objectively, and contribute to a safer care environment.
What You’ll Learn
- 📌 What qualifies as a reportable incident (abuse, neglect, injury, medication errors, etc.).
- 📌 How to identify, respond to, and document incidents step-by-step.
- 📌 How to submit reports through official NDIS and My Aged Care portals.
- 📌 What timelines, procedures, and language meet compliance standards.
- 📌 How to avoid common mistakes and write reports that are clear, factual, and audit-ready.
Course Modules
- Module 1: Incident Reporting Basics – Understand what qualifies as a reportable incident and why accurate reporting is essential for compliance and safety.
- Module 2: Recognising and Classifying Incidents – Learn to identify different types of incidents. Client related, staff related, environmental related and classify them correctly.
- Module 3: Responding to Incidents and Writing Effective Reports – Follow a clear, step-by-step approach to responding to incidents and writing factual, objective reports that meet compliance standards.
- Module 4: Submitting Reports Through NDIS and Aged Care Portals – Master the exact procedures for submitting reports via the NDIS Commission and My Aged Care portals, including timelines and access roles.
- Module 5: Common Mistakes and Best Practices – Avoid frequent reporting errors and adopt proven techniques for clarity, accuracy and compliance in every incident report.
- Module 6: Continuous Improvement and Standards Alignment – Learn how incident reporting contributes to long term safety, risk management and alignment with NDIS and Aged Care Quality Standards.
What Makes This Course Stand Out
- Realistic visual scenarios that show what incidents look like in day-to-day support work like in day-to-day support. work
- Step-by-step portal walkthroughs so you know exactly how to report incidents correctly.
- Engaging quick burst mini lesson structure that gets straight to the point and fits into a busy care schedule.
- Interactive examples and compliance checklists to help reinforce best practices and avoid documentation risks.
- Built in standards alignment each module shows how the content aligns with NDIS Practice Standards and Aged Care Quality Standards, making it easy to revisit when needed.
Course Duration
This online training course takes approximately 20 minutes to complete.
Who Is This Course For:
- NDIS & DISABILITY SUPPORT WORKERS
- AGED CARE WORKERS & RESIDENTIAL CARE STAFF
- HOSPITAL & HEALTHCARE FACILITY STAFF
- HOME CARE & COMMUNITY SUPPORT WORKERS
- HEALTHCARE PROVIDERS & FACILITYMANAGERS
- ALL HEALTHCARE PROFESSIONALS
Format and Assessment:
This training is self paced, incorporating 3D Touch interactive elements, with beautifully crafted visual design theme that will reduce cognitive load and optimise learning. It’s accessible online at all times and responsive on all devices. You will be engaged from start to finish and experience no dull moment.
At the end of the course, there is a short quiz to be completed in order to receive a certificate of completion. This course also counts towards your Continuing Professional Development (CPD) points, for you to reach the legally mandated minimum CPD hours each year.
Upon Completion You Will Receive:
After successfully completing this course, you will obtain a certificate of completion which will demonstrate your competency. You can download and print your certificate. You have the option to receive and download your certificate within 24hrs and the hard copy mailed to your address.
How to Receive Your Certificate Within 24hrs
You will have the option to:
- Receive and download your certificate within 24 hours.
- A hard copy of your certificate mailed to your address. *Notify us by email if you choose not to receive a hard copy of your certificate by mail.
How To Obtain Skill Assessment Report To Measure Training Impact
Skill Assessment Report
Knowledge Evaluation: Gain detailed insights into your learning journey with module by module comprehension assessments. This report measures your understanding of course content and your ability to apply concepts in real world care settings, identifying strengths and areas for improvement.
Engagement & Application: Track your engagement with course topics and readiness to address participant needs. The report evaluates your ability to manage behaviours, improve outcomes, and apply knowledge effectively in practical scenarios.
Compliance Tracking: Ensure alignment with regulatory and organisational standards specially NDIS and Aged Care. The report highlights areas where compliance requirements are met or need improvement, ensuring your knowledge and practices adhere to the latest guidelines. Organisations can use these documents for audit and compliance requirements.
Career Progression Insights: Providers can use these insights to create personalised growth plans, enhancing professional development, supporting retention, and providing clear pathways for career advancement.
The Skill Assessment Report is your comprehensive tool for measuring progress, improving compliance, closing learning gaps, and achieving your career goals.
